The information we collect from you varies, depending on the way you use our Services. We collect information from or about you in the ways described below.
When you use our Website or Services, we collect information that you choose to share with us. We collect several types of personal information from and about you when you use our Website or Services. This information may include:
Social Media Log-in: If you use the option to log in with social media we will receive the information included in your public profile, such as your social media handle, your gender, age range, country, and language.
Employment application: We collect personal information such as your name, address, e-mail, and phone number when you apply for employment with us through the Website. In addition, we may collect information relating to your education and employment history when you submit that information as part of an employment application. Not all requested information is required, however, and we specifically indicate what information is required in order to submit your employment application.
We also collect any information you choose to provide to us.
The Website may utilize location services to collect and use location data, including the real-time geographic location of your device. If you consent to the Website’s utilization of location services, we may use GPS, Bluetooth, your device’s unique identifier, and/or your IP Address, along with Wi-Fi and cell tower locations, and other technologies to determine your device’s geolocation. This location data is utilized to initiate notifications or deliver services requested by you. We will collect geolocation data only if you consent.
You do not need to create an account or provide personal information in order to browse or use our Website or Services. Our Website, however, collects certain information automatically about you and your use of our Website and Services that does not necessarily personally identify you, your interactions with us, and information regarding the device you use to access our Website and Services (collectively “Other Information”). This information includes:
We may collect information about you from third parties including social media networks, advertising providers, and analytics providers (see below) or publicly available sources. For example, we may receive information about you from a partner when we jointly offer services or from an advertiser about your experiences with them. We combine that with the information we collect through our Services.
We use your information to provide, analyze, administer, enhance, and personalize our Website and the Services we provide to you, including our marketing of our Services to you. We also use your information to communicate with you and to operate our business. More specifically, we may use your information to:
We may share information collected about you in the following situations:
We may also share with third parties—such as advertisers—aggregated, or de-identified information and we do not limit our third-party providers from using, selling, licensing, distributing, or disclosing de-identified data.
Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to disable cookies on your browser (see below) but doing so may prevent you from using the full features of the services. For information about your choices regarding these technologies please see “Your Access and Choices regarding your Personal Information” below.
Some companies may use information collected on our Website to deliver advertisements on behalf of us or other companies, targeted to your interests and preferences, on our Website or on other websites or applications you may visit, on your various devices, or your social media feed and to gauge their effectiveness. To learn about your choices regarding this sharing of your information please see “Your Access and Choices regarding your Personal Information” section below.
You can understand which third parties have currently enabled cookies for your browser or mobile device and how to opt-out of some of those cookies by accessing the Network Advertising Initiative’s website at http://optout.networkadvertising.org/#!/ or the Digital Advertising Alliance’s website at http://optout.aboutads.info/#!/ or, if you’re located in the European Union (“EU”), at http://www.youronlinechoices.eu from your browser. For more information on mobile-specific opt-out choices, please visit http://www.networkadvertising.org/mobile-choices and from your mobile device.
Even if you disable the tracking, keep in mind that you may still receive interest-based advertising, including from third parties with whom your information had been previously disclosed and that you may still receive advertising from third parties, though such advertising may not be based on your interests and preferences.
For analytics, we use Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics may set cookies on your browser or mobile device or read cookies that are already there to collect information. Google Analytics may also receive information about you from apps you have downloaded that partner with Google. Google Analytics collects information such as how often you use our Services. We use the information provided by Google Analytics to improve our Services. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
You can control the information provided to Google and opt-out of certain ads provided by Google by using the methods set forth in http://www.google.com/policies/privacy/partners/ or use the Google Analytics opt-out browser add-on at http://tools.google.com/dlpage/gaoptout?hl=en
We take reasonable precautions to protect your information. Please keep in mind that the Internet is not a 100% secure medium for communication, and we cannot guarantee that the information collected about you will always remain private when using our Services. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
Access and Updates to your Information. You can access and update most of your account information on our Website by logging in to your account. If you need to access, update, or delete other personal information that we may have, you can request it by changing it in your account, sending a request to [email protected], or calling us at 1-800-333-LENS (1-800-333-5367) to speak with a Customer Service Representative. To protect your privacy, before we give you access or let you update your information, we may ask you to verify your identity or provide additional information. We will try to update and allow you to access your information for free, but if it would require a disproportionate effort on our part, we may charge a fee. We will disclose the fee before we comply with your request. We may reject a request for a number of reasons, including, for example, that the request risks the privacy of other users, requires technical efforts that are disproportionate to the request, is repetitive, or is unlawful.
Emails, postal mail: You can stop receiving post or email communications – such as our newsletter – from us by clicking on the “unsubscribe link” provided in the email communications. In addition, you can do this by accessing your account, sending a request to [email protected], or calling us at 1-800-333-LENS (1-800-333-5367) to speak with a Customer Service Representative. We will retain your email address in order to be able to abide by your opt-out choice. We make efforts to promptly process all unsubscribe requests. You may not opt-out of service-related communications (e.g. purchase and billing confirmations and reminders, changes/updates to features of the services, and technical and security notices).
This Website is not directed at or intended for use by children under 18 years old. We do not knowingly collect or solicit any information from anyone under the age of 18. If we are made aware of such a situation, we will delete such information.
We are not responsible for the practices employed by websites or services linked to or from our Website, including the information or content contained in such websites or services, and this policy does not apply to them. Your browsing and interaction on any third-party website or service, including those that have a link on our Website, are subject to that third party’s own rules and privacy policies. Please read the terms of such websites carefully and exercise care when providing your personally identifiable information.
Our Website does not support Do Not Track (DNT) at this time. DNT is a privacy preference you can set in your web browser to indicate that you do not want certain information about your web page visits tracked and collected across websites. For more details, including how to turn on Do Not Track, visit www.donottrack.us.
We do not offer our goods and services in or to individuals in the European Economic Area (“EEA”) or Switzerland.
If you have any questions about this policy or the services, please contact us at:
Email: [email protected]
Phone: 1-800-333-5367261 W Data Dr.